Want to throw it threw a window!

I cannot get it to work. EVERYTHING it is asking me to do is unavailable to me, and I’m up to date on everything on my MAC. The step by step doesn’t address ANYTHING I am looking for. There is NO PHONE SUPPORT. I have written ten emails and NOTHING addresses my problems. I had trouble pairing. Then reinstalling. Trying to get it to sync is the worst problem yet. Admin Services in my control panel? Doesn’t exist. Bonjour? i don’t see it. Can’t use a USB cable? THEN what. I tried to set up iCloud. Okay it says I successfully did that. Now it won’t go anywhere. I click on it and nothing happens. I can’t get a human to ask why none of this is working. I HATE THIS APP.

FeistyMusic about Docs To Go Premium, v5.2.6